Sunday, July 13, 2008

A monthly report and happenings from work...

So, it's been a while since I last wrote, which is a little sad, but what can I do? The only time I even check my email is when I steal my roommates' computers for a bit (like I'm doing now), but no one's home, so they don't mind.

I have to confess that I'm not doing all that much this summer term. I mostly work, dance, go to economics, and sleep (but not necessarily in that order). Dance is going alright. I enjoy it more than anything, but this semester is showing me that I definately like to do the international style more than social dance. I find social dance so... boring. Maybe it's because it's not as exciting as some of the other routines that I've learned. I donno.

Economics is going well, too. I find myself sleeping though only part of it (which is a lot better than my stats class last term - I always slept through all of it) and the teacher is actually pretty entertaining, if a little spazzy at times (I was told she used to be on Divine Comedy). I also occasionally pretend to do homework in the class, which is good, too.

Work is work. For those of you who actually know me, you know that I can keep myself pretty entertained in just about any situation, and this job is no exception. I've actually accumulated some entertaining stories over these past few weeks that I'm going to share below.

The first, actually didn't happen to me, it happened to a coworker of mine, but I heard have of the conversation, and I thought it was pretty funny. It started when a woman who lives in the south, called in. It went something like this:

---------------

Coworker (I'll call her Lisa): So, ma'am, what can I help you with today?

Southern Woman (I'll call her Doris): I'll tell you what you can do! You can send someone out here to fix this darn system of yours!

Lisa: What happened?

Doris: Here I was getting ready for bed last night, and I set my doors, windows, and detectors. Then, in the middle of the night when I got up to get a drink, it started going off. It went BEEEP BEEEP BEEEP BEEEP BEEEP! and it nearly scared me to death!

Lisa: Ma'am, do you have a motion detector in your house?

Doris: Yes.

Lisa: Did you set the motion detector for the night?

Doris: Yes.

Lisa: Did you pass in front of it when you went to get a drink?

Doris: Yes, but I didn't want to hear the WOOOO WOOOO WOOOO WOOOO's!

Lisa (trying not to laugh): Well, you have to put in your master code so that it won't and you'll have to reset your system when you go back to bed.

Doris: You don't understand! There's something wrong with my system! It was going BWOOOP! BWOOOP! BWOOOP! BWOOOP!

Lisa: That was just your alarm going off when you walked in front of the detector. If you would like, you can press the 'status' button and it will tell you if anything is wrong with your system.

Doris: No! I won't touch anything! I don't want to hear the WOOO WOOO WOOO's anymore!
Needless to say, this woman was more than a little scared by her alarm going off... :)

---------------

This next story was actually one that happened to me. I was actually making calls to people to try and resolve some former pending services that were made a little while ago. I eventually called the Jones family:

---------------

Me: Hello, this is Brenton with Platinum Protection, am I talking to Mr. Jones?

(Woman's voice): Oh mumblemumblemumble Ray mumblemumble minute mumble

(Man's voice): mumble mumblemumble.

Me: Hi, this is Brenton with Platinum Protection, how are you?

(Man's voice): mumblemumblemumblemumble...

Me: You called us a few days ago and spoke to one of our agents here and told them that you were having some problems with your system, so I was just calling you to follow up on that and see what we could do for you.

(Man's voice): System mumblemumblemumbly mumble.

Me: I'm sorry, I couldn't quite understand you, could you say that again?

(Man's voice): Mumble.

(Woman's voice in the background): Ray Mumble mumble mumblemumble mumbibily.

Me: I'm sorry, I'm still having a hard time understanding you.

(Man's voice): Mumble.

*click*

---------------

I guess they just didn't want to talk to me. Not audibly, anyway...